Conditions générales de vente
Welcome to LunelVintage's website!
- Website editor : LunelVintage - SIRET 842 952 608 00029
- Website host : Shopify - Ontario, Canada
Terms & conditions
The terms and conditions for the use of LunelVintage shopify Website, located at https:/www.lunelvintage.com/, the LunelVintage's shopify website, are detailed below.
By using this website you accept these terms and conditions. Do not continue to use Lunelvintage website if you do not agree with all of the terms and conditions stated on this page.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the purchase process, of our Customer Support in order to meet client's needs, within the legal frame in France.
These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of products offered by the seller, LunelVintage.
LunelVintage offers second-hand glasses, either having never been worn, or having already been used and which may show signs of use. All glasses are appraised and renewed by our company. Sun lenses are either new or vintage when they are in excellent condition, and verified by our partner opticians. Vintage lenses can be made in breakable mineral glass or in organic material. Nowadays, lenses material are made in organic material, more resistant. When the client accepts the general conditions of sale, through the purchase, is automatically discharges LunelVintage all responsibilities for the lenses and the frame. The list and description of the goods and services offered by the seller can be found on the aforementionned site.
The products sold on this website are intended for daily use as (sun)glasses accessories. LunelVintage discharges itself of the consequences of using products differently.
The seller is the publisher of LunelVintage products and services exclusively intended for consumers, marketed through its website (https://lunelvintage.com/).
The prices of the products sold through the website are indicated in Euros all taxes included (€ TTC) (VAT + other possible taxes) and specified on the product description pages. The delivery costs are not included in the price of the product. The seller reserves the right to change prices at any time in the future. Telecommunication costs necessary to access the seller's websites are borne by the customer.
Order & payment
The seller reserves the right to refuse the order, for example for any abnormal request made in bad faith or for any legitimate reason.
Payment is due immediately upon order, including for pre-order products. The customer can make the payment by Paypal and by card payment. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by bank card is made by our payment service provider Stripe. The information transmitted is encrypted and cannot be read during transport on the Stripe network hosted in the United States and whose general conditions of sale can be read here: https://stripe.com/en/terms.
The products remain the property of the seller until full payment of the price.
When the customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is up to the customer to notify the carrier of any reservations about the product delivered by opening the package in his presence (15 minutes allowed in France).
Right to retract
In accordance with article L. 121-20 of the French Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception , where applicable, return costs ”. "The period mentioned in the preceding paragraph runs from the reception for the goods or the acceptance of the offer for the provision of services". The right of withdrawal can be exercisable by contacting the seller at email@example.com by the contact form on this website. To enhance the customer experience, LunelVintage will assume the shopping cost of return for products within Europe.
We guarantee a response per mail within 48 hours.
In case of return within the 14 days, the price of the product (s) purchased and the shipping costs will be reimbursed, as well as the return shipping cost within Europe - under presentation of supporting documents.. For a product locate outside Europe, the return shipping cost will be at the customer's expenses, according to the French Consumer Code.
Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed in new condition; if possible, they must be accompanied by a copy of the proof of purchase.
The refund procedure is as follows: upon receipt of the product retuned by the customer, the refund is made within two weeks and on the sole condition that the product is received in intact condition by the seller. The reimbursement is made to the customer's bank account used for payment.
Hidden defect / non-compliance
In accordance with the legal provisions in terms of compliance and hidden defects, the Seller refunds or exchanges defective products or products that do not correspond to the order, provided that the Customer provides proof that the product contains a hidden defect or a lack of conformity by email at firstname.lastname@example.org.
The seller agrees to contact the customer either by phone or per email, within 48 hours.
The customer :
- can choose between replacement, repair of the goods, discount on the good or reimbursement (accroding to the article 1644 of the French Civil Code).
- must provide proof of the existence of the lack of conformity of the goods within six months.
The return costs are borne by LunelVintage. The company also reimburse the customer the full cost of return on simple presentation of supporting documents. The reimbursement is made to the customer's bank account used for payment within 3 weeks provided that the product is returned in intact condition.
If necessary, the Purchaser can present any complaint by contacting the seller using the following contact details: email@example.com via the site contact form, explaining the reason for the complaint, possibly illustrated by pictures or any other relevant document. We guarantee a response within 48 hours.
By adhering to these general conditions of sale, you agree that we collect and use this data for the realization of this contract. By entering your email address on the website, you will receive emails containing information and promotional offers concerning products published by the seller and its partners. You can unsubscribe at any time. To do this, simply click on the link at the end of our emails or contact the LunelVintage data controller by registered letter with acknowledgment of receipt. We monitor attendance at all of our sites. To do this, we use tools such as Google Analytics.
In accordance with the Data Protection Act of January 6, 1978, you have the right to access, modify, rectify and delete your personal data at any time. You can exercise this right by sending us a request by e-mail to the following address: firstname.lastname@example.org or by using the site's contact form.
Use of the websiteLicense
Unless otherwise stated, Lunelvintage owns the intellectual property rights for all material on Lunelvintage website. All intellectual property rights are reserved. You may access this website from LunelVintage for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from LunelVintage website
- Sell, rent or sub-license material from LunelVintage website
- Reproduce, duplicate or copy material from LunelVintage website
- Redistribute content from LunelVintage website
This Agreement shall begin from the date of release of the website.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of LunelVintage; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to email@example.com or via the contact form of this website. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Lunelvintage's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Blog part of the website
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Lunelvintage does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Lunelvintage. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Lunelvintage shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Lunelvintage reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant LunelVintage a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.